Healthcare Design Expo

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The DHW Lab is keen to learn from others designing a better experience of healthcare. In November 2015 Justin Kennedy-Good, one of the co-directors of the DHW Lab, went to a conference in Washington DC to hear about developments in North America. 

With over 4000 participants including speakers, trade fair vendors and attendees that include clinicians, architects and others the conference offered over 130 different workshops and presentations.

Highlights included presentations on Lean (3P) facility design from Virginia Mason and Ohio State university development of the ‘ideal’ patient room using with a human factors perspective, listening to Peter Ulrich, the first to research the relationship between Length of Stay and views of nature.  Seeing a design charette was also inspiring and something we’d like to do at Auckland DHB. It involved four competing university teams designing a health and wellness centre for Washington DC in less than 48 hours.

 

Beyond physical design of healthcare settings the conference included discussion of what matters – that the experience of a service or a place is what people will tell their families and friends, this was emphasized by keynote speaker Ken Schmidt, former director of Communications Strategy for Harley-Davidson Motor Co. Topics on ‘sound scaping’, ‘scent scaping’ and the emerging role of service design in Healthcare were also covered.

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We hope to add to the conversation in 2016 when the conference will be held in Texas as the DHW Lab has much to share.

PCRC/DHW LAB WORKSHOP

Guy Collier, studying his PHD with the PCRC (Centre for Person Centred Research) facilitated a workshop with the DHW lab this week.

The session formalised a relationship between the groups which was initiated through projects such as the living well toolkit and PHD research like that of Guy Collier.

The session focused on the practical ways in which we could work together to develop effective design solutions, underpinned by robust health research. In break out groups we proposed practical models for how our disciplines might collaborate in the future. 
 
Thanks very much to Guy for doing a great job of facilitating the session and to the whole PCRC team for coming to join us in the lab.

Designing Together

The Design for Health and Wellbeing Lab invites you to a collaborative symposium showcasing how design has been quietly growing in Auckland City Hospital, and to explore where we see the future value for design in health.

The  symposium is open to all Auckland City Hospital Patients, Visitors, ADHB Staff and AUTStaff and Students - to help exchange and develop ideas and to contribute to the future of design in health for Auckland.

Spaces are limited, so please RSVP by Wednesday 2nd Dec 2015 to dhwlab@gmail.com

Visit from Paddy Miller and Friends

Today we had a visit from Paddy Miller and Anjany Borwankar from the IESE Businees School and Chee-Wei Kwan from Nanyang Business school. The visit to the lab was facilitad by Kerridge and Partners.

Paddy Miller is Professor of Managing People in Organizations at IESE Business School in Barcelona. A globally consulted expert on leadership and corporate culture, he has over 25 years of experience working with large companies, and has worked with senior executives in organizations like Nike, Lufthansa, Henkel, Bayer, L’Oreal, Boeing, Citi and the World Bank, among many others. As a speaker, he has appeared on the World Business Forum, the World Innovation Forum and The Economist’s Talent Management Summit.

Paddy is in New Zealand, hosted by Kerridge Partners.  We were lucky to be invited to his Tuesday evening seminar on “The Innovation Architect”.

Paddy with Thomas Wedell-Wedellsborg wrote their new book “Innovation as Usual: How to Help Your People Bring Great Ideas to Life” is coming out on Harvard Business Review Press in March.