Pharmacy Redesign

The main driver behind the Auckland City Hospital Pharmacy redesign is taking the current retail gift shop focus, and making it a health and wellbeing service, decreasing wait times for prescriptions, and providing more nutritional health-based  products. A large part of this redesign is a cost-effective 'quick win'. This is seeing what we can accomplish now to improve the pharmacy's functionality, and later inform decision making around a future-proposal for a brand new pharmacy. 

Using co-design, the team have been incorporating the pharmacy staff in the design process using a variety of tools to engage them in the process.

Pharmacy WIP 7

Pharmacy WIP 1-2

Our Peoples' Voice

The public spaces discovery week collected the opinions of hundreds of patients, visitors and staff at the the Grafton campus. We have turned these quotes into a deck of cards. The deck is used to help frame up new projects and challenge Lab staff and students at different stages of a project. They are an effective method of engaging with the users of the hospital, and help us to design effective solutions.