Farewell!

Thankyou-safe-travels! Recently, two of our Lab staff have taken overseas trips to Europe. We want to wish both Jess and Emily all the best on their trips and we are incredibly grateful for all the hard work they have put in over the past 6 months. Emily has been key to pushing forward design research and user engagement for the food offering at the hospital and the new Oncology building project. Jess has supported work that looks at redesigning public spaces of the hospital, namely the hospital pharmacy and Transition Lounge. Thank you both!

We look forward to hearing about your travels!

Official Lab Launch

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On the 6th of May, the Lab had an official launch event to mark the bringing together of Design and Health at the ADHB. The event was a chance to celebrate how the Lab has developed over the last year into a lively and engaging design space in the heart of Auckland Hospital. The event saw represenatives from both  ADHB and AUT share their support of the venture and recognised the value of placing the experience of patients and families at the heart of design opportunities.

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Thank you to all took the time to come and join us at the Launch event - It was a full house with approximately 80 people from the ADHB, AUT and Industry coming to support. We look forward to the road ahead and we hope you come and visit us again soon to check in!

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At the Launch a short Film was shown documenting the beginnings of the Lab and its vision for Design in the Hospital.

Pharmacy redesign: Low scale solution

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Recently, we posted an article about engaging pharmacy staff in a co-design exercise, in order to improve their current service offering.

As a low scale solution and a method for gathering further insight, a few of the Lab team reorganised and decluttered the current layout and product offering in the pharmacy. This created significantly more  transparency around the prescription counter, and a much clearer flow in and out of the space. The changes have made it much easier to identify the prescription desk from outside the shop. Staff are excited by the changes and the next stage for the lab will be to gauge user response.

The first round of 115 feedback forms have been collected based on peoples' experience of the original layout, and the next data sampling will be based on the improvements. This will provide a solid foundation from which to develop more permanent and compressive improvements to the pharmacy.

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SUSTAINABLE TRANSPORT SURVEY PRESENTATION

As part of the Sustainable transport and Urban Design Seminar, the lab put together and infographic presentation to illustrate the ADHB Sustainable Transport survey results. Working closely with project managers Ian D'Young and Phil Schulze the presentation aimed to present the data in an engaging and thought provoking fashion, in contrast to conventional spread sheets and graphs. Take a look at a few screen shots below:Screen Shot 2015-04-29 at 10.08.33 am Screen Shot 2015-04-29 at 10.09.01 am Screen Shot 2015-04-29 at 10.09.15 am Screen Shot 2015-04-29 at 10.09.59 am Screen Shot 2015-04-29 at 10.10.07 am Screen Shot 2015-04-29 at 10.10.18 am Screen Shot 2015-04-29 at 10.10.29 am Screen Shot 2015-04-29 at 10.10.43 am Screen Shot 2015-04-29 at 10.10.53 am Screen Shot 2015-04-29 at 10.11.07 am Screen Shot 2015-04-29 at 10.11.18 am Screen Shot 2015-04-29 at 10.11.44 am Screen Shot 2015-04-29 at 10.12.10 am Screen Shot 2015-04-29 at 10.12.20 am Screen Shot 2015-04-29 at 10.12.31 am Screen Shot 2015-04-29 at 10.13.13 am Screen Shot 2015-04-29 at 10.14.15 am Screen Shot 2015-04-29 at 10.14.29 am Screen Shot 2015-04-29 at 10.14.42 am Screen Shot 2015-04-29 at 10.15.20 am Screen Shot 2015-04-29 at 10.15.27 am Screen Shot 2015-04-29 at 10.15.47 am

See the full presentation here:

STP Survey Presentation

Sustainable Transport and Urban Design Seminar

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On Wednesday 22nd of April a Sustainable Transport and Urban Design Seminar was held inside Auckland Hospital’s Clinical Education Centre (CEC) in connection with the Design for Health and Wellbeing (DHW) Lab.

The seminar included a presentation by award winning author and urban design expert Charles Montgomery from Vancouver. He gave an outstanding talk about future of city planning and how that affects our health as a community.

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The current third year design brief at the AUT product design school has also been dealing with the transport context in relation to Auckland hospital in association with the Design for Health and Wellbeing Lab. The students were asked to develop design interventions to enhance walking, cycling, and public transport use in the area covering Grafton Station, the Auckland Domain and Auckland Hospital, and presented their concepts to representatives from the DHW Lab and Auckland Transport and Charles Montgomery on the day.  A second student brief was also on display during the event from the AUT spatial design School, and explored the connections between a 'front door' to the hospital and the wider community.

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Pharmacy Redesign

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The main driver behind the Auckland City Hospital Pharmacy redesign is taking the current retail gift shop focus, and making it a health and wellbeing service, decreasing wait times for prescriptions, and providing more nutritional health-based  products. A large part of this redesign is a cost-effective 'quick win'. This is seeing what we can accomplish now to improve the pharmacy's functionality, and later inform decision making around a future-proposal for a brand new pharmacy. 

Using co-design, the team have been incorporating the pharmacy staff in the design process using a variety of tools to engage them in the process.

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Pharmacy WIP 7
Pharmacy WIP 1-2
Pharmacy WIP 1-2